AI Strategy Archives - Don't Stop Us Now

Where Luxury Travel Meets AI – Sean Seah

February 6, 2026February 6, 2026
by Claire

Most conversations about AI implementation come from consultants selling solutions or vendors pitching tools. This one doesn’t.

Sean Seah is SVP of Strategy, Technology and Innovation at Langham Hospitality Group, where he’s leading AI adoption across a global luxury hotel portfolio. With over two decades in digital transformation at Microsoft, HSBC, and Zuji, Sean brings a rare perspective as he’s living inside the messy reality of making it actually work.

What emerges from our conversation is a refreshingly practical playbook for AI implementation. Sean reveals why the “boring stuff” nobody discusses—data infrastructure, change management, measurement frameworks—determines whether AI delivers business value or not. He advocates starting small, proving value in weeks rather than years, and letting success create momentum for long term transformation.

We explore how Sean balances short-term wins with long-term strategic vision, how he thinks about his AI strategy in a global context, and why luxury hospitality, with its complex blend of human service and operational efficiency offers surprisingly universal lessons for AI implementation across industries.

In this episode:

How Sean’s approach to long term tech transformation includes the necessity that it must deliver short term value as well.
Why one of Langham’s first major AI investments is customer facing and how it’s faring
Examples of how they practically trained their AI agents and staff, and
How Sean’s ensured Langhams isn’t reliant on any one large language model

Whatever sector you’re in, Sean’s boots-on-the-ground experience offers a practical roadmap for leaders navigating the gap between AI potential and AI reality.

Enjoy this episode!

Useful Links:

Sean Seah on Linkedin
Langham Hospitality Group

Interview

Strategy, AI & Human Judgement – Ross Dawson

September 23, 2025September 25, 2025
by Claire

This week we explore how AI is transforming the way we approach and develop strategy – not just in boardrooms, but in so many of the myriad of decisions businesses and leaders need to make almost daily.

Our guest is Ross Dawson, a globally recognised futurist, keynote speaker, and strategy advisor. Ross is the bestselling author of ‘Thriving on Overload’ and founder of the Humans + AI community. Ross’s clients around the globe have included Google, Microsoft, American Express and Procter & Gamble.

Ross’s work today is focused on what AI can do to augment and support humans in a positive, value-adding way. He neatly combines both the big-picture vision of a futurist and the practical insights of someone experimenting with these tools daily.

What struck us most about this conversation was Ross’s articulation of how AI can be used across four distinct domains of strategy and how he’s observed few organisations have sharp clarity on each of these distinct and important elements. He also shares how AI is prompting forward thinking leaders to think about their strategy development and decision processes in different ways now AI can be injected into the process.

In our conversation, you’ll also hear Ross share:

The technique Ross learned from Nvidia’s CEO for optimising AI outputs using multiple models
Practical examples of AI being used in boardrooms including a unique conversation ‘monitor’
The 2 most important human skills Ross believes we all need in an AI-augmented world, and . . .
How threatened entry-level jobs can be completely reimagined to create value for both the individual and the business.

This is a thought-provoking exploration of how humans and AI can work together to create better strategies and better outcomes, so enjoy this episode with the forward-thinking Ross Dawson.

Useful Links

Ross Dawson’s website

Humans + AI Community

Ross’s book – Thriving on Overload

Bonus Episode

Pulse Check on AI’s Global Rollout

June 27, 2025June 28, 2025
by Claire

We’re not long back from attending the AI Summit in London – the headline event for London Tech Week. And so this week’s episode is all about sharing the sometimes surprising key insights we took away.

The Summit brought together an incredible cross-section of nationalities, perspectives, and industries, giving us what felt like a real-time pulse check of where AI stands right now. We were there on your behalf, identifying amazing leaders and securing some fantastic upcoming guests for the show.

In this episode, we share our biggest takeaways from the event – and we suspect at least one of them will challenge what you might expect about AI’s current impact in the business world.

What you’ll hear:

The surprising reality about AI’s bottom-line impact in most organisations
Why even the biggest companies are missing a crucial strategic opportunity with their AI approach
The coming wave of autonomous AI Agents and what this means for how we’ll all be working soon,
Some rare ‘behind the curtain’ examples of how some of the most forward thinking businesses are applying AI, and . . .
The fascinating cultural divide we observed between how Europeans and Americans are talking about AI’s impact on jobs.

We also explore why so many AI pilots are failing to scale, the risks of unauthorised AI tool usage in workplaces, and what successful AI deployment actually looks like when companies think beyond just automating existing processes.

If you’ve been wondering whether your organisation is behind the curve with AI, or if you’re curious about what’s really happening beyond the hype, this episode offers some much-needed perspective from the front lines of the AI world around the globe.

Useful Links

The AI Summit London

McKinsey report on the ‘Gen AI Paradox’