technology Archives - Don't Stop Us Now

AI on the Org Chart – Patrick Forth

March 13, 2026March 16, 2026
by Claire

What does it actually mean to have a colleague who never sleeps, never calls in sick, and can hold thousands of conversations at once? Not in theory but right now, in real organisations?

Our guest this week is Patrick Forth, an Group Executive Director at FutureSecure AI, a company that builds what they call AI co-workers: sophisticated agentic systems that sit on org charts, have names and personas, and are managed much like human employees.

Patrick shares what some of the AI co-workers they’ve built so far actually do in enterprises today and what it takes to get them working inside organisations.

In this episode you’ll hear:

About the AI co-worker managing thousands of scheduling conversations on WhatsApp
Why their AI co-workers focus on complex, high-return use cases rather than simple automation
Patrick’s take on the job loss debate
How one organisation puts humans and AI co-workers on the same org chart just in different colours, and
Whether AI co-workers should be treated like software or like colleagues.

If you want a glimpse into the possible future of your workplace and colleagues then enjoy this episode with someone who’s at the coalface helping companies choose use cases and deploying AI co-workers right now…

Useful Links

FutureSecure AI website

Patrick Forth on LinkedIn

Interview

AI at the Speed of Trust – Ann Maya

August 7, 2025
by Claire

Our guest this week gets straight to the heart of what actually makes AI work in practice: seamless data integration and moving at what she calls “the speed of trust.”

Ann Maya is the EMEA Chief Technology Officer at Boomi, a company that connects applications, devices, and systems to help organisations navigate digital transformation. With over 20 years in software—from developer to solution architect to senior leadership—Ann has a rare ability to bridge technical complexity with business reality.

In this conversation, we explore why most organisations struggle to scale AI beyond pilots, and why the answer isn’t just about the technology itself. Ann shares:

How a container ship insurance company transformed their underwriter workflow from three days to 15 minutes—and why their legal team immediately wanted in
Why she believes your company’s data is your “competitive secret sauce” and how to protect it while still leveraging AI’s power
The psychology behind why change happens at “the speed of trust” and how smart companies bring their people along on the AI journey
Real examples of what she calls “creative destruction”—and why the next revolution might come from the most unexpected places

Ann also reveals how Boomi has embedded 11 different AI agents into their own platform and shares a fascinating perspective on the current AI race: who’s winning, who’s getting left behind, and what you can control when everything feels like it’s moving at breakneck speed.

Whether you’re wondering how to turn AI skeptics into advocates or trying to understand why your organisation’s data strategy matters more than ever, this conversation offers practical insights from someone who’s helping companies navigate this transformation every day.

Enjoy this episode with the innovative and customer-focused Ann Maya.

Links

Ann on LinkedIn

Boomi home page

Boomi – Discover

Interview

AI for Marketing & Creative – Emma Wharton Love

July 23, 2025July 23, 2025
by Claire

This week we explore how AI is reshaping all things marketing with Emma Wharton Love, co-founder of UK-based Spark AI.

Emma helps creative agencies and in-house teams navigate the AI era, and her unique background includes helping the entire UK House of Commons transition to hybrid working during Covid.

That experience taught Emma something crucial that we explore in this episode, successful AI deployment isn’t really about the technology, it’s about people and change management.

We also probe one of the most sensitive areas for the marketing services industry, how AI is impacting the creative process itself. We also explore what AI video means for advertising and how it may result in a much bigger pool of advertisers in future.

During this great conversation you’ll also discover:

What to avoid when starting out on the AI pathway
The value of synthetic market research (and what it is)
Where Emma believes the biggest gains for agencies lie
How she thinks about AI’s future role in marketing creativity, and
The one mindset Emma believes is essential for AI success.

Whether you’re in marketing or not, Emma’s approach to managing AI transformation offers valuable lessons for any professional or business trying to harness this technology thoughtfully.

Useful Links

Spark AI website

Emma Wharton Love on LinkedIn

Bonus Episode

Pulse Check on AI’s Global Rollout

June 27, 2025June 28, 2025
by Claire

We’re not long back from attending the AI Summit in London – the headline event for London Tech Week. And so this week’s episode is all about sharing the sometimes surprising key insights we took away.

The Summit brought together an incredible cross-section of nationalities, perspectives, and industries, giving us what felt like a real-time pulse check of where AI stands right now. We were there on your behalf, identifying amazing leaders and securing some fantastic upcoming guests for the show.

In this episode, we share our biggest takeaways from the event – and we suspect at least one of them will challenge what you might expect about AI’s current impact in the business world.

What you’ll hear:

The surprising reality about AI’s bottom-line impact in most organisations
Why even the biggest companies are missing a crucial strategic opportunity with their AI approach
The coming wave of autonomous AI Agents and what this means for how we’ll all be working soon,
Some rare ‘behind the curtain’ examples of how some of the most forward thinking businesses are applying AI, and . . .
The fascinating cultural divide we observed between how Europeans and Americans are talking about AI’s impact on jobs.

We also explore why so many AI pilots are failing to scale, the risks of unauthorised AI tool usage in workplaces, and what successful AI deployment actually looks like when companies think beyond just automating existing processes.

If you’ve been wondering whether your organisation is behind the curve with AI, or if you’re curious about what’s really happening beyond the hype, this episode offers some much-needed perspective from the front lines of the AI world around the globe.

Useful Links

The AI Summit London

McKinsey report on the ‘Gen AI Paradox’

Interview

Leaning into AI – Julie Hood

January 23, 2025January 23, 2025
by Claire

What happens when AI transforms one industry? The ripple effects can reshape entire business ecosystems – from healthcare innovations forcing insurance companies to adapt, to retail transformations rippling through supply chains.

In this episode, we dive deep into these cascading effects with someone who sees them firsthand. Through fascinating real-world examples, Julie Hood reveals how AI isn’t just changing isolated business functions – it’s creating a domino effect that no industry can ignore.

As EY’s AI Enablement Leader for Europe, the Middle East, India and Africa, Julie guides organisations through this transformation daily, bringing insights from her work with teams across 90 countries.

You’ll discover:

Why every corner of your business needs to prepare for AI transformation
How to get involved in AI projects, even without technical expertise
Practical ways to use AI tools like ChatGPT in your daily life (including Julie’s personal travel planning secrets)

Join us as we explore the interconnected AI future and more with the well-travelled and design-curious Julie Hood.

Useful Link

EY website AI centre

Interview

AI for Human Flourishing – Nathalie Nahai

January 5, 2025January 6, 2025
by Claire

Our guest this week is an expert in psychology, persuasive technology, and human behaviour. Nathalie Nahai is also an author, international keynote speaker and artist.

Nathalie has thought deeply about the impact of AI on humans and what she has to share with us in this episode is really thought provoking.

In this episode we cover what it will mean to be human in the coming years as AI evolves around us. We talk about what happens if businesses just default to using AI to cut costs and roles, and explore how to create AI that has values truly ‘baked in’ to support humanity.

Nathalie also shares an inspiring call to pursue the answer to perhaps the most important question for today: how do we create businesses that harness technology and support the flourishing of life? And she shares a diverse range of AI resources to listen to or read (see links below).

This is Nathalie’s second appearance on the show and an obvious choice for us given her global perspectives on humans and their relationship with tech. (It’s been six years since we last spoke to her on the podcast after meeting at SXSW in Austin. You can find that episode here.)

Nathalie’s humane perspective and questions are so important in the world right now.

Enjoy this new episode with the deep thinking and inspiring Nathalie Nahai.

Useful links

Nathalie’s AI resources page

Nathalie Nahai Art

Nathalie’s podcast

Joanna Kavanna (author she mentions)

Sanger Institute (for Genomics)

MIT AI Basics

Harvard free machine learning course

Your Undivided Attention (podcast)

Gary Marcus

Timnit Gebru

Interview

Working in the Future – Helen Mayhew

December 8, 2024December 8, 2024
by Claire

This week’s episode of Don’t Stop Us Now AI edition is with a fascinating guest who has a box seat in understanding what’s going on with AI in businesses around the world.

Helen Mayhew is a McKinsey & Company Partner and one of the leaders of its AI division, QuantumBlack. A Cambridge graduate, Helen has deep data analytics and AI expertise. Her day job is to guide leading organisations on their advanced analytics journeys and AI innovation and implementation.

In this episode, Helen covers everything from the broad spectrum of initiatives and use cases different businesses are and will be trying, to detailing how radically different our roles are likely to be in future.

Helpfully, she shares some of the key skills we’ll all need to remain valuable and she reveals her belief that almost every workday process and every person’s day will be reimagined and done differently thanks to AI.

Helen also shares some incredible research predictions about the future in case you were in any doubt about AI’s coming impact on us all. For example, between 30-40% of all tasks done at work today won’t need to exist in the future. Yes you read that right, 30 to 40% of what we humans do today will be replaced by AI according to this research!

Helen is really good at explaining things very clearly and bringing a variety of AI use cases to life. She also shares some of her favourite AI learning resources which you can see in the links below.

This is an unmissable episode, so learn what’s coming your way with the ever curious and super smart Helen Mayhew.

Useful Links

Helen Mayhew LinkedIn

QuantumBlack website

Mckinsey website

Chat GPT

Gemini

Stable Diffusion

Microsoft AI Learning Hub

Fast AI / AI for Everyone course

DeepLearning founder and Coursera co founder: Andrew Ng courses

Practical AI podcast

Lex Fridman podcast

Interview

Building an Autonomous Business – Alexa Stathakis

December 1, 2024December 1, 2024
by Claire

Welcome to our very first episode of Don’t Stop Us Now AI Edition!

Have you heard about the possibility of building a one person billion dollar company? Many experts believe it’s only a matter of time for a founder to harness AI and automation to be able to scale their business to unicorn status.

Our guest today is well on her way to building an automated company. 29 year old Alexa Stathakis is co-founder of iced tea drinks business, Tea Industries, and we’re blown away by her focus and savviness at using AI to deliver massive impact.

As you’ll hear in this fascinating episode, after trying numerous other ways to scale her sales calls, Alexa decided to invest in building an AI sales consultant. And in just a month she and her software engineer had nailed the training with incredible results.

And what’s more, you’ll also get to listen in to one of these AI sales calls.

This technology is here today and while Alexa may be a savvy early adopter, we agree with her view that it’s going to be used in many more businesses very soon.

Enjoy this episode with the entrepreneurial and focused Alexa Stathakis.

Useful Links:

Alexa on LinkedIn

Tea Industries website

Interview

Creative Journeyer – Elizabeth Eastland

May 2, 2024May 2, 2024
by Claire

Our episode this week features a woman who has one of the most unique backgrounds and skill sets we’ve come across. Elizabeth Eastland is a full time artist these days, however her career prior to the last few years centred around leadership roles in global corporates and academia focussed on technology, innovation and entrepreneurship.

Liz is a Canadian Australian now based in Sydney, however her career has taken her from North America to Australia and Paris and back to Sydney. She’s been a CEO of a telco startup, held a global role at telco giant Alcatel, and she’s headed up innovation and entrepreneurship programs for two universities, the University of Wollongong and the University of NSW.

What’s so fascinating about Liz is that right from the start she embraced and studied two disciplines: art (initially creative writing) and science, and she’s continued this duality right throughout her executive career. It’s not surprising to learn her father was a rocket scientist and her mother an artist and designer. Plus Liz herself has at least 3 degrees.

In this intriguing conversation you’ll hear:

Liz’s reaction when she was transferred to Australia at age 28
How Liz’s multi disciplinary background has given her unique perspectives on what it takes to be truly innovative
How a planned nine month, mid career break turned into a four year voyage sailing around the Mediterranean
How Liz was effectively responsible for the innovation strategy of a whole nation in one of her roles; and
Liz’s surprising, yet super refreshing, definition of success for herself.

Enjoy this fascinating conversation with the creative and uber-disciplined Elizabeth Eastland.

Useful Links:

Elizabeth Eastland website (including details of her May 2024 art exhibition)

Interview

Revealing Their Secrets, Protecting Ours – Abigail Bradshaw

September 21, 2023September 21, 2023
by Claire

If you’re thinking the title of this week’s episode sounds distinctly like it’s describing modern day espionage and intelligence agencies you would be right!

We are super excited to share this exclusive conversation with Cyber Security leader, Abigail Bradshaw. Abi is Head of the Australian Cyber Security Centre (ACSC) which is part of the national Foreign Intelligence agency known as the Australian Signals Directorate.

Abi describes her job as “revealing other peoples’ secrets whilst protecting our own”. The agency she heads, the ACSC, is tasked with protecting Australia’s communications and technology networks, and all Australians, from malicious cyber activity. That includes threats from both sovereign nations and cyber criminals.

Suffice to say, Abi is a very busy person!

Abi has had a fascinating career and is passionate about serving her country. She’s also really passionate about seeing more women in leadership roles and is proud of the number of women who are working with her at the agency.

In this episode you’ll hear:

How Abi’s career journey took her from being a lawyer in the Navy to a key role in an intelligence agency
Why Abi realised she had to change her leadership style significantly when she started her current role,
The pros and cons of having to lock your mobile away all day; and
Her seriously informed tips of how we can all protect ourselves from cyber crime.

This really is a special episode so synchronise watches, put your phones on silent, and enjoy this conversation with the dynamic and patriotic Abigail Bradshaw.

Useful Links

Australian Signals Directorate website

Australian Cyber Security Centre website

Free cyber advice

Link to TAFE Cyber Essential 8 course